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I cannot copy paste to Jira Cloud comment fields in Edge

René
Contributor
November 13, 2019

Is there a known problem to copy paste images to Jira Cloud using the Edge browser?

I use Snagit and Snippin to do screenshots. And tried to copy an image from the clipboard into a comment. And it does not show up.

thanks

PS: According to Atlassian its fixed: https://jira.atlassian.com/browse/JRASERVER-43220 
But its not.

2 answers

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0 votes
Joe Caplan
I'm New Here
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December 31, 2019

We use JIRA Cloud (hosted).  I am on the newest version of Snagit 2020 and I cannot paste or drag into JIRA when using Microsoft Edge.  I get some form of link code and a blank rectangle that holds no image at all.  I have tried Ctrl-V to paste and have dragged the SnagIt thumbnail with the same no-go results.  I can drag an image into Chrome when using JIRA.  

0 votes
René
Contributor
November 13, 2019

(comment deleted, I moved it directly to the main question)