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I cannot change email

Nguyen Thi Hong
January 2, 2026

Hi ad,

Please support me to change email.
I changed email but I didn't received any emails.
Please help me to check my email "hongnt21@fpt.com"

Thank you.

 

 

1 answer

1 vote
Walter Buggenhout
Community Champion
January 2, 2026

Hi @Nguyen Thi Hong,

A bit more context might be useful for us to help you out here. The most common scenario I can think of would be that you are trying to update the email address that is associated with your Atlassian account.

If so, check out this support article on how to change this. If that is not what you are trying to do, do provide more information about your request.

Hope this helps! 

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