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I can't update billing method

Slava Kostikov
March 17, 2026

I’m trying to update the billing method. When I add a new card and enter all the required details, I click Save, but nothing happens. The window closes and the new payment method is not added.

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Himanshu Tiwary
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March 17, 2026

Hi @Slava Kostikov ,

The issue looks lke a browser or session issue

please try this checks

  • Refresh and sign in again
    try incognito window
    change your browser

Try to above steps and let me know what output did you got.

Slava Kostikov
March 17, 2026

I did all these, different browsers, incognito in Chrome - nothing helped

Slava Kostikov
March 17, 2026

Lol, my bad - issue solved) UX a bit missleading I pressed "Use saved method" instead of "Confirm" 

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Himanshu Tiwary
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March 17, 2026

Glat you got the fix and also thanks for updating this @Slava Kostikov 

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