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I can't see attached images in Jira

francisco_pineda July 30, 2025

Since las UI update in Jira, I can't see attached images in Jira that I used to see without any problem. I seems that some embedded pictures are not avalaible anymore.

 

picture1.pngpicture2.png

2 answers

2 accepted

2 votes
Answer accepted
Sebastian Krzewiński
Community Champion
July 30, 2025

Hi @francisco_pineda 

 

Yesterday Atlassian had incident regarding it - https://jira-software.status.atlassian.com/ maybe this is still active. Did you contact atlassian support with this?

 

Regards,

Seba

francisco_pineda July 31, 2025

Thanks Seba, It's fixed right now, but I couldn't see the images even after the fix time. Thank you very much.

0 votes
Answer accepted
Usman
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 31, 2025

Hello @francisco_pineda 

As @Sebastian Krzewiński mentioned there was an incident with regards to this yesterday which is now resolved. If you are still unable to view the attachements, you can proceed to create a ticket on https://support.atlassian.com/contact/#/ and Select Technical Issues and Bugs

francisco_pineda July 31, 2025

Thanks Usman, It's fixed right now, but I couldn't see the images even after the fix time. Thank you very much.

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