I can't save a picture from the excel

[fabio.moreira]

Hello, as Jira doesn't have good tables to work and doesn't support Excel format, until yesterday I use to copy a picture from my excel table to my jira, today is not working anymore, none type of picture is accepting.
I need help to back and save pictures on Jira.

Thank you.

[Brant Schroeder]

@fabio.moreira Welcome to the Atlassian community

What browser are you using?  Have you tried clearing the browsers cache?  Just to make sure I have the process correct, you have images in your excel tables and you are copying the excel tables and pasting them into Jira as a comment or as a description?

[fabio.moreira]

hello, no, I can try clear the cache.
What I am trying to do is:

From excel, select the table, mark option copy as picture, as shown on screen, picture, hit ok, go to jira and use ctrl+v, until yesterday this command was working, now nothing is pasted.

[fabio.moreira]

I am using Chrome.

[Brant Schroeder]

Have you installed any new browser plugins?

[fabio.moreira]

Cache cleared, still the same issue.

No new plugins.

Would help try a different browser?

[fabio.moreira]

Just tried Edge and Internet Explorer, same issue.

[Brant Schroeder]

@fabio.moreira What are the specific steps you are doing?  I would like to recreate the issue if I can.

[fabio.moreira]

@Brant Schroeder 

Hi Brant, here is:
In the excel I selected the table;

Mark option copy as picture; as shown on screen, picture, hit ok

Go to jira and use ctrl+v, until Monday this command was working, now nothing is pasted.

[Brant Schroeder]

@fabio.moreira can you share a screenshot of excel?