I can't register my e-mail address of my-profile.

[Sungeun Kim]

I can't register my e-mail address of my-profile.

An error ocurred like below;

Cause:
com.atlassian.crowd.exception.runtime.OperationFailedException: com.atlassian.crowd.exception.ApplicationPermissionException: <?xml version="1.0" encoding="UTF-8" standalone="yes"?><error><reason>APPLICATION_PERMISSION_DENIED</reason><message>Cannot update user 'Sungeun Kim' because directory 'Palm External LGE' does not allow updates.</message></error>

maybe I have no permission of modifying my profile.

Please help this issue.

my jira site is http://jira2.lgsvl.com/

my account name is "Sungeun Kim"

my e-mail address that I want to register is "s2.kim@lge.com"

[Jobin Kuruvilla [Adaptavist] · Accepted solution]

Looks like you are trying to edit a user in an external directory that is not configured to allow Edits. Can you check the directory configuration and see if it is "Read Only" or "Read/Write"? Even if it is the latter, the directory itself should allow updates from JIRA.

[Sungeun Kim]

thank you. only an administrator can change this e-mail info. so I requested him and i fixed it.