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I can't delete an issue category

Fausto Romano
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February 16, 2022

I would like to delete item categories. I am using Jira in Brazilian Portuguese.

 

Thanks in advance

 

jira 1.png

2 answers

0 votes
Oliver Siebenmarck _Polymetis Apps_
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February 17, 2022

Hi @Fausto Romano !

Welcome to the community! 

As @Robert Wen_Cprime_ already pointed out, what you have in that drop-down are Labels. Labels are meant to be free form, ie every user can always add a new Label to the system simply by adding it to an issue.

The options that are presented stem from all the Labels that are currently in use in your Jira instance. So, if only one single issue has a Label, that might be shown as a suggestion in the Label field.

To get rid of a Label that you do not want anymore (let's say a misspelled label for example), you need to remove from every issue that has it. There are a few options to do this. If you only need to do this once, you can use the search to find all issues with that Label and then use bulk edit to remove it.

If you want a lot more convenience, we have an app that has an easy-to-use UI to manage the Labels in your Jira instance. It's called Project Labels and allows you to manage Labels globally, per-project and even allows for controlling the allowed Labels per project.

Hope this helps,
 Oliver

Full disclosure: I work for Polymetis Apps, the Marketplace Partner behind Project Labels. Let me know if you need any help getting started or have any questions or feedback.

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Robert Wen_Cprime_
Community Champion
February 16, 2022

Hello @Fausto Romano ! Welcome to the Atlassian Community!

What you are showing are "Labels".  It is possible, but you have to remove that label from every Jira issue that has that label.

Instructions here: https://confluence.atlassian.com/jirakb/how-to-delete-a-label-in-jira-297667646.html

Hope this helps

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