I can't assign myself in a custom User Picker field

Yuliia Zhyliaieva
Contributor
December 1, 2019

I am an admin, Jira Cloud. I can assign myself to an issue in the Assignee field, but I can't assign myself in any other UserPicker field (multiple users) that I create.

Why I need this:

When a QA starts working on an issue after the assigned developer is done, it is critical for me that the Assignee remains the same. I created a UserPicker field "Members" for other people involved to be stated there, and I noticed that I can't pick myself in that field, my name is not on the list.

2 answers

0 votes
Yuliia Zhyliaieva
Contributor
December 1, 2019

Thanx, Carolyn! However, I can't seem to find that path. When I click Configure, this option does not show - I can only Choose applicable Issue Types and Choose Applicable Context, no Edit User Filtering is there

carolyn french
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
December 1, 2019

Can you post a screenshot of what you see? Thanks! @Yuliia Zhyliaieva 

Yuliia Zhyliaieva
Contributor
December 1, 2019

1png.png2.png3.png

0 votes
carolyn french
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
December 1, 2019

Hi Yuliia,

Something to doublecheck:

For the UserPicker field "Members", do you have it configured to only show certain groups? And maybe you are not in that group?

  1. Configure.
  2. Click on Edit User Filtering.
  3. Check the box "Enable group or project role filtering".
carolyn french
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
December 1, 2019

Members.pngEdit User Filtering.png

Edit User Filtering.png

carolyn french
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
December 1, 2019

Thanks for the screenshots!

Alright, so since you are using the User Picker (multiple users), then user filtering is not an option, so that is not your issue. Sorry about that red herring.

The only other thing I can think of is that an app may be interfering. Do you have anything else installed that could affect this?

It sounds like you have the right permissions if you are browsing to other users. I tested it out and you should be able to add yourself in a multiple users User Picker field. 

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