Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

I can't add my server ID because my free trial ended and I have no access to JIRA

Mariana D'Apuzzo May 17, 2018

I started with a 30-day free trial and when it expired, I bought the starter license (10). How can I make the change if I no longer have access to the JIRA system? 

1 answer

0 votes
Nic Brough -Adaptavist-
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
May 17, 2018

When a trial ends, the server keeps running, it just goes read only.

You should still be able to log into it as an admin and use the admin sections, including the place to add your new licence.

Suggest an answer

Log in or Sign up to answer