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  • I can't add an assignee to an issue. When I click on the assignee field it doesn't show anyone other then me or unassigned.

I can't add an assignee to an issue. When I click on the assignee field it doesn't show anyone other then me or unassigned.

Kimber Magee
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November 25, 2015
 

2 answers

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Deleted user
November 25, 2015

Check your Project's "Permission Scheme" and see if what accounts/groups/roles are configured in the "Assignable User" permission. You also need to make sure that that account also have the "Browse Projects" permission so that he can view your project issues.

Nic Brough -Adaptavist-
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November 25, 2015

Good point on the permissions - the project could well be limited to just yourself or unassigned. I don't think the "browse" is right though - the user is saying that they can't find anyone in the assignee field for the issue - that means they're looking at the issue and trying to assign it, so they must already have browse and assign rights on it. If you meant that the potential assignee needs to be able to see the issue, it's a bit unfriendly, but you can assign issues to people who can't see them.

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Nic Brough -Adaptavist-
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November 25, 2015

That usually means that you do not have the "browse users" permission.  Check Admin -> Global Permissions to see which (if any) groups are named in there, and then check that your account is in such a group.

 

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