I am using Jira for incidents and issue reporting. There seems to be a description for priority, however I can't add it to the fields available when raising an incident. Is there a way I will be able to define a priority for each incident raised.
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You need an admin to add the field to the "create" screen for the incident issue type.
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Ok, so you can add it.
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How? This is why I am asking here, I don't have an option to do so.
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Go to project admin -> issue type screen schemes and descend into them until you find the create screen. You'll be able to add the field there.
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