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I can not delete an issue from the Kanban board.

Michael Rhodes January 23, 2023

I can not delete an issue from the Kanban board.  I get this error but I do not see how to add me to a admin for jria software. 

It seems that you have tried to perform an operation which you are not permitted to perform.

If you think this message is wrong, please contact your Jira administrators.

 

I am site Admin .... 

1 answer

1 vote
Trudy Claspill
Community Champion
January 23, 2023

Hello @Michael Rhodes 

Welcome to the Atlassian community!

Deleting issues is generally a very bad idea. When issues are deleted they are permanently removed from the system and cannot be restored.

Also note that a board is just a view of issues. The issues themselves exist in Projects. The board is displaying issues based on a Filter. If there are issues you don't want displayed on the board but do want to keep in your system, then really you only need to modify the board's filter.

Are you working with a Company Managed project or a Team Managed project?

Michael Rhodes January 24, 2023

It was a Test issue and is named please delete. 

Trudy Claspill
Community Champion
January 24, 2023

Are you working with a Company Managed project or a Team Managed project? Find that information at the bottom of the navigation pane on the left when viewing the project, or find it on the View All Projects page.

If you are a Jira Administrator you can also use the Permissions Helper to debug why you may not be able to perform a specific action for a specific issue.

https://support.atlassian.com/jira-cloud-administration/docs/use-the-jira-admin-helper/

Michael Rhodes January 24, 2023

You're in a company-managed project

Trudy Claspill
Community Champion
January 24, 2023

Use the Permissions Helper to debug why you may not be able to perform a specific action for a specific issue.

https://support.atlassian.com/jira-cloud-administration/docs/use-the-jira-admin-helper/

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