I can not change the project email address. Anyone know what I am doing wrong?

[Deleted user]

I am following the instructions on this page:

https://confluence.atlassian.com/adminjiracloud/configuring-jira-cloud-to-send-emails-on-behalf-of-your-domain-900996548.html

After adding the SPF and DKIM, I checked the URL as requested, and get an all clear:

However, when I attempt to change my email address in the project, I still get an error:

What am I missing?

David

[Shannon S]

Hi David!

This is due to this bug:

• ID-6537

You'll need to contact support directly (which I see you have already done!) in order to implement the workaround.

An engineer has already been assigned to your issue and we'll be able to take care of that shortly.

Regards,

Shannon