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I am unable to access my project

sanaz_sadeghin
March 9, 2026

Hi, 

I have decided to login to my project after about 2 years but I am unable to do it. It says URL is not available. Why?

 

1 answer

2 votes
Mikael Sandberg
Community Champion
March 9, 2026

Hi @sanaz_sadeghin

Atlassian deactivate sites after a period of inactivity, usually after 90 days, and then the data is retained for another 60 days before the site is deleted. So that is why you after 2 years cannot access your site. Have a look at this KB for more information. 

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