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  • I am trying to follow instructions on downgrading my Jira Server and I am getting an error on import

I am trying to follow instructions on downgrading my Jira Server and I am getting an error on import

Albert Jumaquio
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March 21, 2019

Following the instructions below

https://confluence.atlassian.com/jirakb/after-upgrading-to-jira-service-desk-3-2-x-or-greater-service-desk-project-s-navigation-bar-shows-unable-to-render-element-due-to-an-error-845943102.html

When doing the import itself, using the data, I get this error and could not continue.

Error importing data: java.lang.IllegalArgumentException: [GenericDelegator.makeValue] could not find entity for entityName: UpgradeTaskHistory

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