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I am trying to customize my customer Portal to include a question that should be answered each time a customer creates a request. how do i do that

I am trying to customize my customer Portal to include a question that should be answered each time a customer creates a request. how do i do that

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Hi Carla,

You need to Add a Custom Field to your create issue screen and then add this field to the request type on Service Desk (Setting up request types).

Thanks and regards,
Paula Silveira

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