I am not able to add comments to the Jira ticket. It's just loading. Tried clearing cache, signing out and signing in again, restarted the system still issue persists.
Hello @Prerana Raut
Welcome to the community!
It is really hard to guess what the problem is without having a look at the logs.
Have you checked the server logs (atlassian-jira.log file under logs folder)? The devil is in details.
Cheers
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