I am not able to access jira from 24/08/2026

[Akash N O]

[Trudy P Claspill]

Hello @Akash N O 

Welcome to the Atlassian community.

Have you previously been able to access that site successfully? If so when was the last time you accessed it successfully? And for how long have you been encountering this problem?

Is this a site you set up for yourself? If so, when did you set it up?

Or was it set up by somebody else and they granted you access?

If it was set up by somebody else and they granted you access to it, then you need to report this problem to that person.

[Charlie Misonne]

I had this issue several times in the past when launching a new Jira site. Sometimes it takes a couple of minutes, sometimes multiple hours.

But if this was not a new site I'd definitely reach out to your admin or Atlassian Support if you are the admin.