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I am getting jira starting problem

Ajay Tiwari
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December 8, 2023

Jira had problems starting up

This page is for Jira administrators. If you're seeing this page, your Jira administrator is probably working to restore the service.

System plugins failed to start: We haven't been able to start all the required system plugins

We couldn't start the following plugins:

  • Gadget Directory Plugin 
Learn more

1 answer

0 votes
BHUSHAN PATIL
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December 8, 2023

Hi @Ajay Tiwari ,

I think the plugin caches of your JIRA application instance are corrupted. You would have to clear and recreate your plugin caches from scratch.

Clear the plugin cache

  1. Stop Jira.
  2. Clear the plugin cache by removing the following directories:
    • <jira-home>/plugins/.bundled-plugins
    • <jira-home>/plugins/.osgi-plugins
    • <jira_install>/work (just the contents, NOT the directory itself)
    • <jira_install>/temp (just the contents, NOT the directory itself)
  3. Start Jira.

After starting Jira it will recreate plugin cache.

Also, if you feel my input help you please accept the answer.

Regards,
Bhushan

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VERSION
9.12.0
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