I am getting Issue ID error during csv bulk import

Saravanan Prabhakaran
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March 12, 2025

While doing bulk import with user stories to my project in CSV format, i am facing the below issue. since the stories will be created after imports the issue id column is left blank. and there no unwanted characters inside the CSV as well though getting this error continuously. 

 

We found 1 error in your import

  1. Formatting error: The data in the following CSV columns must match the selected field’s formatting style. Check and correct the format in the CSV column before restarting the import or remove the column from import.
    1. Issue ID

 

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Vishal Biyani
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March 12, 2025

@Saravanan Prabhakaran 

if you are creating new issues, why are you including "Issue ID" in your csv import file?

Have you tried by removing this column and see if import works?

Is there any specific business reason for having blank Issue ID column in csv?

Saravanan Prabhakaran
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March 12, 2025

If not adding the ISSUE ID column then it throwing an error,  or should i try giving the issue columns as issue -1, issue- 2? pls refer the attached pic 
issue id error.png

Vishal Biyani
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March 12, 2025

looks like you are using External System Import.

Assuming your project exists, can you go to 

Filters -> View all issues

Then click on ... and select import issues from csv.

Can you try from here and see if it works for you?

Saravanan Prabhakaran
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March 12, 2025

Issue resolved thanks 

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