I am creating an automation rule.

[Elango.E]

I am creating an automation rule. When the custom field named as Org (multiple choice dropdown field ) gets updated then the rule gets triggered and updates the same value in jira’s default field named as Organizations. How to automate it.

[Aaron Williams]

Hi @Elango.E 

You will need to use the REST API to complete this action. There is more information here: https://developer.atlassian.com/cloud/jira/service-desk/rest/api-group-organization/#api-rest-servicedeskapi-organization-post

This allows you to create an Organization. 

If you create an automation with the trigger: Field value change and set your custom field for this. You could then use a "send web request" action with the input from that field to create the org. 

I hope this helps. 

Thanks

Aaron. 

[John Funk]

Hi Elango - Welcome to the Atlassian Community!

I am not aware of a way for automation rules to create an Organization.