I am able to create and complete sprints on a specific project but the project lead cannot

[Francesca Naudi]

I have recently change my project board filter to the below: 

(project="X" OR "Tech Team[Checkboxes]"=X ORDER BY Rank ASC)

The manage sprint permission is set to any active user and I myself (a Jira admin) can create sand complete prints on the project but the project lead and admin (Not Jira admin) cannot. What could be the issue? (Prior to me changing the filter, the project led to manage sprints)

We are using Jira cloud.

I would appreciate any help, thanks :) 

[Walter Buggenhout]

Hi @Francesca Naudi,

By updating your filter, your board could now (theoretically) be showing issues from any project in Jira. As a result of this change, users who should be able to create / complete sprints should now have the manage sprint permission in all Jira projects in your instance. That is - most likely - not the case and causing the issue you're seeing.

So, you either need to look at the permissions across all your Jira projects to fix this, or see if you can narrow down the scope of your filter again to be more specific about the projects included in it.

Hope this helps! 

[Francesca Naudi]

Ok thanks you!

It is weird becuase we have manage sprints = any logged in user for all permission schemes and projects. I managed to fix it by doing as you suggested and narrowing the scope of the filter: 

project = "X" OR ("Tech Team[Checkboxes]" = X and project in (A,"B","C","D", "E", "F", "G", "H")) ORDER BY Rank ASC

Thanks for your help