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I add all people of my team, one is not added though.

Elif Kalafat
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April 13, 2023

Hey,

I firstly didn't have an upgraded Jira- I added X person, but he was added as an administrator - so i suspended him from the account. Now, i have an upgraded Jira, and want to add him as a member, but he is not added even though it seems "aa@bbgroup.com added to the project. It may take some time to update the list." he has not been added... 

what can i do?

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Brant Schroeder
Community Champion
April 13, 2023

@Elif Kalafat Welcome to the Atlassian community

Have you reactivated the user's account?

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