Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Hubspot -> Jira Integration

Zack Lathan
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
January 31, 2025

I am trying to bring created tickets into jira with custom fields from hubspot. 

 

The integration to create a bug inside of jira works however, the only thing that pulls over is the bug name and the bug description. 

 

I have set up custom fields to pull over from hubspot to map to fields inside of jira. 

 

These fields do not pull over and I am confused if something is set up wrong. 

 

Would love to hop on a call to see what step we are missing to have this flow useable. 

1 answer

0 votes
Brant Schroeder
Community Champion
April 24, 2025

@Zack Lathan Welcome to the Atlassian community

In the HubSpot documentation I was not able to find any information on how to sync a custom field.  It looks like they only map to delivered fields.  https://knowledge.hubspot.com/integrations/install-and-use-hubspots-integration-with-jira 

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events