How you can add SLA clock to service desk customer on ticket reporter view

[Nikole Conejo]

I need to my clients can see this time on the tickets they made, 

Actually, looks like this, they don't have much information. 

[Walter Buggenhout]

Hi @Nikole Conejo,

This is not available out of the box, although there is a feature request that you can watch and track  here: JSDCLOUD-325  

If you really need this, you may want to check out the Atlassian Marketplace for a workaround.

Hope this helps!