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How to verify who the account administrator is

佐藤友哉
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August 28, 2025

I would like to change my name in the account settings, but it shows “Set by administrator” and I cannot make the change.
I asked the people involved at the time of registration who the administrator is, but no one knows.
How can I find out who the administrator of my account is?

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Benjamin
Community Champion
August 28, 2025

@佐藤友哉 

 

Welcome. That's something your company would probably know. You need to find who's the org admin of your Atlassian site. This is usually some who setup up the site. You might try raising a ticket with Atlassian Support and they may provide you an email contact. 

 

-Ben

佐藤友哉
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 28, 2025

Thank you for your response. I will check it.

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