How to use the start date smart value for automation rules?

[Oliver Trang]

Hello.

can someone explain why the following smart values don't work/ don't return a result?

I need the following calculation "End Date" = "Start Date + 4 weeks". My problem is, that the start date which the Team sets isn't always the same day - That's why I want to avoid replacing "issue.startDate" with "now" as smart value

According to the Log, the rule was successfull, but when I check the "End Date" field in the ticket, the field is empty.

However if I replace "now" with "issue.startDate" the automation rule actually works and returns the correct date. Using only "start.Date" doesn't work either.

Thanks for your feedback!

[Alex Koxaras -Relational- · Accepted solution]

Hi @Oliver Trang 

Try to write

{{issue.Start Date.plusDays(4)}}

[Oliver Trang]

Hi @Alex Koxaras -Relational- 

thanks for your response. That was actually the only option, which I haven't tested out and it worked!