How to use Team in Jira reports?

[Olga Mocan]

Hi all,

I've created my Team in Jira and want to use it for my reports. When I go to Jira reports and select Team - it shows me an Undefined state.

How can I see my team name in the report?

[Trudy Claspill · Accepted solution]

Hello @Olga Mocan 

How did you create the Team? Did you create it under the People menu? If so, those Team definitions are not available for use in issues or reports. The built-in Team field that is available in filters and gadgets refers to Teams that are created through Advanced Roadmaps, and that feature is available only if you have the Premium or Enterprise plan.

[Olga Mocan]

Hello Trudy!

Ahh now I see where is the issue. Yes, I've created the Team under the People menu.

Thank you so much for your reply!

[Jack Brickey]

Yep...The "Team" situation in Jira is so messy IMO.

[Jack Brickey]

Hi @Olga Mocan ,

sorry can you elaborate on where you are selecting Team exactly? maybe a screenshot?

[Olga Mocan]

Hi!

Yes, so on the left column under the rows I choose the Project, Team, and Assignee filters. And the results show me the project name, the Undefined team, and the list of assignees.

[Jack Brickey]

i am not seeing the "Universal Report". What type of project is this and where are you accessing this report?