How to upgrade from very old Jira version?

[James Shablow]

The company I work for has a lot of data on JIRA, and is using version 4.0.2. I have tried following these steps to upgrade to 4.4.5 (I am attempting gradual upgrades), but the steps do not match the architecture that is used in the version that I am using. (i.e. there is no dbconfig.xml file or jdbc driver jar file to be found in the home or installation directories). I tried skipping steps that weren't applicable, but the resulting installation did not run.

Additionally, I tried copying files from the existing install, not overwriting anything, to the new install, and was presented with, "The requested resource () is not available" when going to localhost:8080.

We renewed our license earlier this year, but are finally now trying to upgrade. I am experimenting on a different computer with a trial license.

[Matt Doar · Accepted solution]

That's a lot of work. Have you considered having an Atlassian Partner do it for you?

[James Shablow]

We have not considered that yet. We also weren't anticipating it being too difficult, but this may not be the case.

[Matt Doar]

4.x was released around 2009, so it's changed a lot. I would expect something like 4.0 to 4.3 to 5.0 to 6.5 to 7.0 to 7.latest. Maybe you can skip the 5.0. Lots of time.

[Manon Soubies-Camy]

Indeed, this page recommends the following upgrade path:

You'll also need to check the latest sizing guide and supported platforms.

Hope this helps!

- Manon

[Matt Doar]

That's a useful page with the list of versions. 

[James Shablow]

Thank you Manon! That is very helpful. 

[Manon Soubies-Camy]

Glad it helped! This page is well hidden but very useful :)

[James Shablow]

Hello Manon, I have successfully upgraded to 6.4.40 today after upgrading to 4.4.5. 4.4.5 worked great, but 6.4 will not let me complete any issues. When I click on "Complete", the loading icon pops up, and nothing happens after that. 

[James Shablow]

Thank you all for the help! I have successfully manually upgraded JIRA to the latest version, and solved the issue with completing issues. The resolution for completing issues was resolved in this thread.

Take care,
James

[Gavin McDonald]

Did you try specific upgrade instructions and notes for going to 4.4 ?

https://confluence.atlassian.com/display/JIRA044/Upgrading+JIRA

https://confluence.atlassian.com/display/JIRA044/JIRA+4.4+Upgrade+Notes#JIRA4.4UpgradeNotes-databaseconfigchanges

[James Shablow]

I have tried that but it fails, since the version is too old. I must upgrade the installation manually. Thank you though.