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How to update particular linked issue when sprint completes

sacha_rouzkhosh
June 3, 2024

Hi,

I need your help to understand why, during the execution of my automation, the targeted link is not found. Here is the current automation:

 

jira_automation.JPG

Regardless of the value of the "tests" or "is tested by" link, the link is never found.

Do you know why?

Thanks a lot for your help.

3 answers

1 accepted

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1 vote
Answer accepted
Trudy P Claspill
Community Champion
June 3, 2024

Hello @sacha_rouzkhosh 

Please show us the output in the Audit Log for execution of the rule.

Can you also show us the details of issues in the sprint that have these links?

Are to linked issues in the same project or different projects? If they are in different projects, the Project Scope of the rule would have to encompass all the related projects where the linked issues could exist.

Trudy P Claspill
Community Champion
June 3, 2024

Thank you for the additional information, @sacha_rouzkhosh 

What are the details of the "Linked issues present" condition?

I see that in TESTNEP-24 you have the link "is tested by" TESTBA-14. Have you tried setting the condition to links of type "is tested by"? Can you try that and then show us the output from the audit log?

Like Bill Sheboy likes this
sacha_rouzkhosh
June 3, 2024

Hi,

Well... that's strange, that's exactly what I did. I even left the condition to "all types," but the condition was never met. But now it's working with "is tested by". Maybe Jira uses some sort of cache or something that causes config changes to take time to be applied.

Thanks anyway guys!

0 votes
sacha_rouzkhosh
June 3, 2024

Hi,

Yes you're right.

Please find below more details:

jira_automation_log.JPGjira_automation_multiple.JPG

 

Issue to be updated:

jira_automation_onward.JPG

Issue that part of the closing sprint:

jira_automation_init.JPG

Thanks for your help.

0 votes
Bill Sheboy
Rising Star
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
June 3, 2024

Hi @sacha_rouzkhosh 

Would you please post an image of the audit log details showing the rule execution?  That may help provide context for what is happening.  Thanks!

Kind regards,
Bill

sacha_rouzkhosh
June 3, 2024

Hi @Bill Sheboy

Please see my response to @Trudy P Claspill

Thanks for your help

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