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How to unsubribe X-Ray without loosing X-Ray data (tests, test plans, test executions)?

Maria João Lima
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October 31, 2025

We have a JIRA license and intend to keep it, but we aim to stop usin X-Ray.

We aim to unsubscribe X-Ray. Will X-Ray tests, test plans, and execution remaing available after unsubscribing? Willl we be able to view them and search? If no, what is the best way to save them or to project them from being unavailable?

 

If we subscribe again, will we be able to recover the X-Ray data?

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Ignacio Vera
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October 31, 2025

Hi @Maria João Lima 

Your Xray issues (Tests, Test Plans, Executions) will remain in Jira after unsubscribing because are Jira issues. You can still view and search them using Jira filters.

Xray-specific panels, reports, and fields will no longer work, so I suggest exporting your test data before unsubscribing, just in case.

If you re-subscribe later, your data and Xray features will be restored.

You could also create an Xray support ticket and confirm data retention with them to be safe

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