Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

How to unlock fields in Jira Cloud

Deleted user September 25, 2018

I have added fields such as ParentLink and EpicLink to the default screens but they keep on being reflected as LOCKED and does not appear on the create issue screen.

2 answers

0 votes
Nic Brough -Adaptavist-
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
September 25, 2018

The fields are locked for a reason - you should rarely have any need to unlock them. 

If you're on Cloud, there is no reason that doesn't mean "Atlassian should handle it". 

On server, there are some, but you need to be very certain that you've run into one of the bugs that requires it.

0 votes
Mohamed Benziane
Community Champion
September 25, 2018

Hi @[deleted]

Are you on server or cloud?

It is possible on server follow these steps:

https://confluence.atlassian.com/jirakb/how-to-unlock-a-locked-field-779158866.html

 

Regards

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events