How to undo a bulk change where I unassigned tickets

[Trina Silverglate]

Hello Community -

I used bulk change to "unassign" tickets from a user and would like to revert the assignee back to the same user. I do NOT have any other way of identifying which tickets were unassigned.

[Yuliia_Borivets__SaaSJet_]

Hi @Trina Silverglate 

My team recently launched a bulk revert option for Issue History for Jira. There is a free trial, so you can try reviewing unassigned tickets and reverting the assignee.

More about this option: https://saasjet.atlassian.net/wiki/spaces/IH/pages/3308388494/Revert+bulk+changes+in+Jira

[Trudy P Claspill]

Hello @Trina Silverglate 

Welcome to the Atlassian community.

You can use this JQL to find all issues changed to Unassigned by a specific user (i.e. you) since the start of the day and that are still Unassigned

assignee changed after startofday() BY "your hexadecimal user ID" and assignee is empty

https://support.atlassian.com/jira-software-cloud/docs/jql-operators/#CHANGED

To get your hexadecimal user ID go to the Teams menu and search for yourself. Click on your tile and the URL of the resulting page will include your hexadecimal user ID.

If you made such a change based on an original filter that selected issues assigned to one specific user, then you can use Bulk Change to assign the issues found above to the same user.

[Trudy P Claspill]

Hello @Trina Silverglate 

Did any of our responses help you solve your problem? If so, please consider clicking the Accept Answer button for the relevant response, which will mark your Question as Solved.

If you still have questions on this topic, please let us know.

[Varsha Joshi]

Hi @Trina Silverglate 

Welcome to the community!

You can use one of the canned query's when you navigate to Filters>All issues. 

Or create your own filter to narrow down your search results.

updated >= -1w order by updated DESC