How to sync both duplicate issues?

JH October 28, 2021

Hi,

I have 2 tickets which are duplicated and would like to sync the information when one of the ticket is updated with information or any status transition involved.

Any ideas that we could achieve this in Jira Server?

Thank you. 

1 answer

0 votes
Clark Everson
Community Leader
Community Leader
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October 31, 2021

Hi JH,

If you have automation for Jira you can create rules that if issues are linked a certain way, or something else matches, then sync changes as well.

OOB however there are no options on Server.

Best,

Clark

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