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How to set up automation in Jira Software (Team-managed) that will connect to JIRA service ticket

Julina Del Rosario October 2, 2025

Hi everyone! Does anyone know how to set up automation in Jira Software (Team-managed)?

 

The setup I’m aiming for is:

When the status of an Epic changes, it should automatically add a comment to a related Jira Service Management ticket or any linked work items.

 

2025-10-03_09-38-28.png

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