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How to set security that user is able to view issue only if field value is matched?

Gantner
November 6, 2017

I have configured a custom field with dropdown. I want to set security in a manner that one user is able to access ticket, only if the value of the field matched to e.g X

 

For e.g- Dropdown has 4 values- A, B, C, D

When any user creates an issue with field value B, X user is able to see that issue. In case, the user has created an issue with any other field like A,C or D, X user is not able to see that issue.

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Thomas Schlegel
Community Champion
November 6, 2017

Hi,

I wouldn't do that with a custom field, enable issue security instead for your project.

You have to define issue security level(s), add them to a scheme and add this scheme to your project. Groups are assigned to a security level. If a security level is set for an issue, only users in that particular groups are able to see the issue.

Gantner
November 6, 2017

Any way of doing this with custom field.

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