How to set "Issue Type" on Map fields importing issue from CSV?

[Hosokawa]

https://ja.confluence.atlassian.com/servicemanagementserver/creating-issues-using-the-csv-importer-939937206.html#CreatingissuesusingtheCSVimporter-RunningtheCSVfileimportwizard

When importing issue from CSV following the above procedure , "Issue Type" can not be selected at "Jira field" on "Map fields" screen. "Issue Type" is not displayed.

How to set it? My account is not an administer.

[Sachin Dhamale · Accepted solution]

@Hosokawa 

Welcome to the community

AS you are not Jira admin that why you are not able to see the issue type field

Reason - While importing CSV file new issue type also being created and only jira admin has right to create new issue type that why this field not not available for normal user.

When you will import the csv file without the issue type then default issue type will be associated with those issue.

https://confluence.atlassian.com/jiracoreserver/creating-issues-using-the-csv-importer-939937906.html

Accept the answer if it helps

Thanks,
Sachin

[Benoit Procès]

Hello, thanks for this answer.

I'm actually a JIRA admin (and Org Admin right)... still, i do not have the possibility to map the Issuetype field.

Do you have an idea of what could be the reason ?

Many thanks upfront for your time

[Fabio Racobaldo _Herzum_]

Hi @Hosokawa ,

welcome to the Atlassian community!

Importing issues from csv file, basically, could create a new issue type during import. Because you are not an admin, this field doesn't not appear in your map.

A JIRA admin can map issue type column during import, a not JIRA Admin can't do that.

Hope this helps,

Fabio

[Hosokawa]

@Sachin Dhamale @Fabio Racobaldo _Herzum_ 

Thank you for your answer!

I have understood that Issue Type field doesn't appear because I'm not admin. 

Regards,

Hosokawa