How to select multiple projects in JIRA automation ?

[Michal Borek]

Hi, can you help me please? I cannot select more than one project for my automation. The global scope setting probably works fine, but if I use the "Multiple project" option, I can't select multiple items. I tried to combine my selection with "Ctrl, Shift, Alt, Space" but no luck. Thanks a lot. Miky

[John Funk]

Hi Michal - Welcome to the Atlassian Community!

You will need to be a Jira Administrator to do that. Go to Settings > System > Global Automation. 

There you will be able to find your rule and modify it or create a new rule with multiple projects. 

[Michal Borek]

Hi John,

thank a lot for your responses, but be sure:

• I am Jira Administrator
• I can see Settings > System > Global Automation
• I have set choice "Multiple projects" in the "Rule details" 

but:

• Nevertheless, I am not able to select more as singl item in offered project list

Any other tips? 

Thx so much

miky

[John Funk]

You have to have access to those projects. Make sure you have Browse project permissions on each of the projects in the Permission Scheme(s) attached to the projects. 

[Michal Borek]

Hi John,

in my opinion it's not a permissions issue. I've checked this on two projects as an example, and I'm in a JIRA admin group that has this <Browse Project> permission enabled on all of them. I selected [Scope] to "Multiple Projects", then I can select the first project, but it is added to the [Projects] box as one project, not one of several others. So if I select a second project, that selection overrides the entire [Projects] field. That's why I was asking if there is a key on the keyboard that I need to press to multiselect in the project dropdown.

Thx, have a nice day

PS: we use the old Jira Server, ver. 8.1.

[John Funk]

That's definitely an error then and should be reported to Atlassian Support. 

https://support.atlassian.com/contact/#/

[Michal Borek]

That's about it and unfortunately it is.... Thx and Have a nice day

[Michal Borek]

Hi everybody,

thank a lot for your responses, but be sure:

• I am Jira Administrator
• I can see Settings > System > Global Automation
• I have set choice "Multiple projects" in the "Rule details" 

but:

• Nevertheless, I am not able to select more as singl item in offered project list

Any other tips? 

Thx so much

miky

[sai chinamuthevi]

even if you are a Jira admin, there may be some cases where you may not have access for all projects. Kindly check if you have access to those projects. 

[Seon Shakespeare]

Hi Michal,

Welcome to the community!

You can create a single automation rule for multiple projects! You just need to set it up in the global automation settings (Jira settings > System > Global automation).

When creating the rule, choose "Multiple projects" in the "Rule details" under "Scope" to select the specific projects you want it to apply to.

Note: you'll need global admin permissions to manage global automation rules.

Here's an article with more details: https://support.atlassian.com/cloud-automation/docs/what-are-rule-details-in-atlassian-automation/

Hope this helps!

[Michal Borek]

Hi Seon,

thank a lot for your response, but be sure:

• I am Jira Administrator
• I can see Settings > System > Global Automation
• I have set choice "Multiple projects" in the "Rule details" 

but:

• Nevertheless, I am not able to select more as singl item in offered project list

Any other tips? 

Thx so much

miky

[sai chinamuthevi]

you have to navigate to Global automation section and click on the rule and in rule details section, choose scope as multiple projects. you have to be a Jira admin for this as you have to select this from Global section

[Michal Borek]

Hi Sai,

thank a lot for your response, but be sure:

• I am Jira Administrator
• I can see Settings > System > Global Automation
• I have set choice "Multiple projects" in the "Rule details" 

but:

• Nevertheless, I am not able to select more as singl item in offered project list

Any other tips? 

Thanks so much

miky

[sai chinamuthevi]

even if you are a Jira admin, there may be some cases where you may not have access for all projects. Kindly check if you have access to those projects.