I have a Jira account and the feature "convert subtask to issue" is not available. I did some research and Jira Support says to go to the "full-page view" to access the feature. I'm not sure how to do that, and if I understand it correctly, I still don't have access to that feature.
Below is a detailed issue view where you can click on the ellipses and select convert to issue
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Hmmm, I assume you have Edit permissions? Long shot, but could you check the following….
apps > system > issue operations plugin and see if all modules are enabled. Especially…
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