How to see a status on the preview of my JIRA ticket

[Edmond Dang]

Hi Everyone! 

We created a status in our Kanban board for issues that are blocked and required further assistance. Without creating a brand new column, our team wanted another way to ensure that the team can clearly see when a ticket is blocked and requires further assistance. 

I am unsure if there were any ticket fields that will change the ticket preview so that it's indicated clearly. I found an easy workaround for now with Epics but I am not sure if using Epic's this way would be the best option. 

To give you a visual with what we want, I have attached photos below:

[Deniz Tımartaş · Accepted solution]

Hi,

I personally recommend using card colours and using status on kanban board view as you did.

[Ravi Sagar _Sparxsys_]

Hi @Edmond Dang 

As @Deniz Tımartaş suggested using card colour based on the status can be a simple and quick way to highlight those issues.

Also you can use dashboard gadget to display only these blocked issues else where + also create a filter subscription to remind people about these issues.

Ravi