How to retrieve All Forms Answers in automation Smaert Values

[Nicolas Favrod-Coune]

Hi everyone,

I'm using "new" Forms on jira service tickets for conditionnal and dynamic fields. 

After form submission, I would like to make an automation making a synthsesis of all answers, in a paragraphe field. but I'm unable to achive it by myself wiht smart values. 

I can effectively retreive and use smart value {{forms.last}} and {{forms.last.___anyformfield.label or key}} by example. I am also able to use API : 

https://api.atlassian.com/jira/forms/cloud/<mycloudid>/issue/<issue.key>/form/<form.id>/format/answers

And the output is perfect : 

 {
        "label": "Title of the field ",
        "fieldKey": "customvalue_selected_on_form",
        "answer": "Title of Answer",
        "choice": "id_of_answer"
    },
    {
        "label": "...",
        "fieldKey": "...",
        "answer": "...",
        "choice": "..."
    },...

My question therefore : 

• - is there a way to obtain this result in smart value ? I tries many wasy of entrering the smart value {{forms.last}}, by example : {{forms.last.flatten()}} ; {{forms.last.answers}}, etc.
• - could someone share an automation retriveing in a loop all answers ? 

Thanks a lof

Nicoéas

[John Funk]

Hi Nicolas - Welcome to the Atlassian Community!

The type of field will determine what the syntax of the smart value looks like. For instance a dropdown is different text which is different from dates. 

What type of field are you working with? And I assume you have placed a value in the Field key for the field. What is that value? 

[Aaron Pavez _ServiceRocket_]

Hi @Nicolas Favrod-Coune 

With {{forms.last.xxx}} you will capture the data while submitting the form.

After submitting and with the form already in a work item, you need to use this to get the form values:

{{issue.forms.<UUID>}}

https://support.atlassian.com/jira-service-management-cloud/docs/access-smart-values-for-forms-and-form-fields/

Regards

[Nicolas Favrod-Coune]

Thanks @Aaron Pavez _ServiceRocket_ !

But how to retrieve all answers in a simple way when the form is submitted ? 

I can "loop" into : {{forms.last}} or {{issue.forms.<UUID>}} .. it seems it's not a Json or a list....

Thanks

[Aaron Pavez _ServiceRocket_]

Let's use while submitting the form you capture the values with this smart value:

Each form has a field key. Use that to get each value

Name(field in the form) = FName (field key)

Last Name = FLastName

When submitting the form, you capture each value in the automation with

{{forms.last.FName}} and {{forms.last.FLastName}}

Then, you edit the field and add the smart value to the field.

Now, after submitting, you need an automation to run after moving to a status or editing a field or any other action.

Then you capture each value {{forms.last.UUIDoffieldhere}} in the automation and edit the field as the last action and paste the smart value in the edit field.

AFAIK, you don't need a loop to get the data; the data is retrieved from each field using the forms.UUID once it's on the work item.

Before that, forms.last.xxx.

Regards