How to restrict user/people in project role to clone the ticket?

Manoj
Contributor
August 2, 2023

Hello Community,

kindly guide

How to restrict users/people in project role to clone the ticket?

Thanks!

M

1 answer

2 votes
Tansu Akdeniz
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
August 2, 2023

Hi @Manoj 

Jira doesn't have a Clone permission, only a Create permission.

Please also check this How to restrict issue cloning in Jira page.

Manoj
Contributor
August 2, 2023

@Tansu Akdeniz  I want user to do not clone the ticket, is that possible to do it from permission scheme?  I did check this possibility and removed the people in user role but that didn't work, any suggestion.

Tansu Akdeniz
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
August 2, 2023

There is no clone issue permission in permission scheme. It is not related with roles.

You can use workflow properties feature to restrict clone action in certain statuses, but please mind the details in the article that I shared before.

Check this thread for workflow properties example: Can I prevent users from cloning issues on a specific project?

Also see Workflow properties.

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