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How to resolve MismatchedTokenException(-1!=55) After upgrade jira server to v. 8.10

Certuit Software
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July 9, 2020

Technical details

Log's referral number: e917eee5-07c1-415b-a88b-c3946286fa4d

Cause

 

com.atlassian.cache.CacheException: com.atlassian.jira.exception.DataAccessException: com.atlassian.jira.jql.parser.JqlParseException: com.atlassian.jira.jql.parser.antlr.RuntimeRecognitionException: MismatchedTokenException(-1!=55)
com.atlassian.cache.CacheException: com.atlassian.jira.exception.DataAccessException: com.atlassian.jira.jql.parser.JqlParseException: com.atlassian.jira.jql.parser.antlr.RuntimeRecognitionException: MismatchedTokenException(-1!=55)
	at com.atlassian.cache.memory.DelegatingCache.get(DelegatingCache.java:212) [atlassian-cache-memory-4.0.2.jar:?]
	at com.atlassian.cache.memory.DelegatingCache.get(DelegatingCache.java:163) [atlassian-cache-memory-4.0.2.jar:?]
	at com.atlassian.jira.issue.search.CachingSearchRequestStore.getAllOwnedSearchRequests(CachingSearchRequestStore.java:121) [classes/:?]
	at com.atlassian.jira.issue.search.CachingSearchRequestStore.getAllOwnedSearchRequests(CachingSearchRequestStore.java:114) [classes/:?]
	at com.atlassian.jira.issue.search.DefaultSearchRequestManager.getAllOwnedSearchRequests(DefaultSearchRequestManager.java:115) [classes/:?]
	at com.atlassian.jira.bc.filter.DefaultSearchRequestService.getOwnedFilters(DefaultSearchRequestService.java:75) [classes/:?]
	at com.atlassian.jira.web.action.filter.ManageFilters.executeMyView(ManageFilters.java:426) [classes/:?]
	at com.atlassian.jira.web.action.filter.ManageFilters.doExecute(ManageFilters.java:360) [classes/:?]
	at webwork.action.ActionSupport.execute(ActionSupport.java:165) [webwork-1.4-atlassian-30.jar:?]
	at com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:63) [jira-api-8.10.0.jar:?]
	at webwork.interceptor.DefaultInterceptorChain.proceed(DefaultInterceptorChain.java:39) [webwork-1.4-atlassian-30.jar:?]
	at webwork.interceptor.NestedInterceptorChain.proceed(NestedInterceptorChain.java:31) [webwork-1.4-atlassian-30.jar:?]
	at webwork.interceptor.ChainedInterceptor.intercept(ChainedInterceptor.java:16) [webwork-1.4-atlassian-30.jar:?]
	at webwork.interceptor.DefaultInterceptorChain.proceed(DefaultInterceptorChain.java:35) [webwork-1.4-atlassian-30.jar:?]
	at webwork.dispatcher.GenericDispatcher.executeAction(GenericDispatcher.java:225) [webwork-1.4-atlassian-30.jar:?]
	at webwork.dispatcher.GenericDispatcher.executeAction(GenericDispatcher.java:154) [webwork-1.4-atlassian-30.jar:?]
	at com.atlassian.jira.web.dispatcher.JiraWebworkActionDispatcher.service(JiraWebworkActionDispatcher.java:138) [classes/:?]
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:741) [servlet-api.jar:?]
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:231) [catalina.jar:8.5.50]
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) [catalina.jar:8.5.50]
	at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52) [tomcat-websocket.jar:8.5.50]
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) [catalina.jar:8.5.50]

1 answer

0 votes
Italo Qualisoni [e-Core]
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July 9, 2020

This looks like a JQL that is failing to get parsed, can you share the JQL that is failing?

Certuit Software
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 9, 2020

The error occurs when trying to search "All dashboards" 

Italo Qualisoni [e-Core]
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July 10, 2020

I couldn't find any information about your specific MismatchedTokenException(-1!=55) 

I think you should reach Atlassian support for further troubleshooting  https://support.atlassian.com/contact/

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DEPLOYMENT TYPE
SERVER
VERSION
8.10
TAGS
AUG Leaders

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