How to remove external team from the roadmap?

Martyna Trzpiola October 1, 2024

I removed the team from my roadmap but now there is a label 'EXTERNAL' next to it and the warning says that the team is not in the roadmap anymore but has issues in the plan.

 

How can I remove this team from the roadmap? It shouldn't be included.

2 answers

0 votes
Laurie Sciutti
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 1, 2024

Hello @Martyna Trzpiola and welcome to the Community!  From your screenshot in @John Funk's response, it looks like you have issues linked to a team with a duplicate name (Market Expansion).  Typically, the External designation for Teams comes when an issue in your Plan doesn't include the assigned Team.  You can either add the Team (ref:  https://support.atlassian.com/jira-software-cloud/docs/add-an-atlassian-team-to-your-plan/ ) or adjust your plan to exclude those issues. 

Aside from that, I would first address the duplicate team name:  it may just be that the External issues need to be updated to point to the other Market Expansion team... 

Martyna Trzpiola October 1, 2024

The duplicate was caused that someone changed the team's name but it's not an issue. 
The issue is that how to remove this work from the plan?

0 votes
John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 1, 2024

Hi Martyna - Welcome to the Atlassian Community!

Can you share a screenshot of what you are seeing?

Martyna Trzpiola October 1, 2024

Sure, I will appreciate help how to unassign it from my plan.
External team.png

John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 1, 2024

How many issues are there? I would edit the settings to exclude those issues from showing on the plan.

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