How to remove duplicates from 'Relates to' field

[keerthi_guntupalli]

Hello Team,

I did a bulk update to establish a relationship between various issues in JIRA, 

Eg : JIRA 1 - Relates to JIRA 2, JIRA 3, JIRA 4

      JIRA 2 - Relates to JIRA 1, JIRA 3, JIRA 4

      JIRA 3 - Relates to JIRA 1, JIRA 2, JIRA 4

     JIRA  4- Relates to JIRA 1, JIRA 2, JIRA 3

However in JIRA each ticket shows this as duplicates (twice), is there a way to cleanup this

[Hari Krishna]

Hi @keerthi_guntupalli ,

“Relates to” is a two-way link.

When you bulk-link issues in both directions, Jira stores the same link twice, so it looks like duplicates.

You can Remove one of the duplicate links (you only need it once)

Do this manually or via Bulk Change → Edit Issues

For future reference you can try like this :

Create the “Relates to” link only one way

Jira will automatically show it on both issues

[keerthi_guntupalli]

where can i find that one way option.

[Hari Krishna]

It does not mean there is a separate option in Jira.

It simply means this:

Pick one issue (for example, JIRA-1)

Add Relates to → JIRA-2, JIRA-3, JIRA-4 from that issue only

Do not repeat the same linking from JIRA-2, JIRA-3, JIRA-4

Jira will automatically show the relationship on both issues, because “Relates to” is bidirectional by design.

The duplicates happened because the same links were added again from the other issues.