How to reinstall an application?

[Vincent Falcone]

I uninstalled my company's app from my instance and now I cannot reinstall. I am receiving

"The app "..." could not be installed as a local app as it has previously been installed from Atlassian Marketplace"

The app is not on the marketplace.

[Jack Brickey]

So if you go to Apps > Managed apps, you don’t see the app listed? Make sure you select “all apps” in the drop down. If not contact Atlassian Support. 

[Deepanshu Natani]

Hi @Vincent Falcone 

Please check out the following thread: https://community.developer.atlassian.com/t/change-notice-changes-to-installation-of-a-local-app-on-atlassian-cloud-products/31109

[Vincent Falcone]

Thanks @Deepanshu Natani , but unless I'm missing something this does not appear to be the same.

My initial app was an upload from URL, it was not installed from the marketplace.

I understand you cannot install a test app of an app that is in the marketplace, but mine was not.

[Deepanshu Natani]

Have you ever released this app on marketplace (public/ private version)? And with the same key?

OR this has never been released?

[Vincent Falcone]

Never released as far as I know

[Deepanshu Natani]

As suggested by @Jack Brickey , you should contact Atlassian Support.