How to reference multiple JIRA tasks in a JSD issue?

[Ed Koo]

I'm currently using Jira Service Desk Cloud to track customer issues. Some of these issues may result in multiple bug or enhancement jira tasks. I would like to do the following:

1. Reference the jira task(s) with the issue (e.g., task number or jira task url). Could be more than one task associated with an issue.

2. Be able to generate a custom table report showing all the issues. One of the column of this table would show the list of tasks or urls

What is the best approach for this? I see that there is a "link issue" option in my issue but I don't think the links will show in a report?

If a custom field, which field type would allow me to enter multiple entries? How would the contents of this field show up in a report?

Hope this makes sense. Thanks in advance!

Ed

[Derek Fields (RightStar)]

There is a column that you can add to your searches that shows a list of all linked issues. You should use the issue linking capability.