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How to reactivate Jira?

cocco bill July 18, 2024

Hi Guys!

yesterday I received this email: "Your Jira subcriprion is being deactivated". Could you please help me to reactivate my Jira subcription ocsi.atlassian.net/jira ??

 

Thank you in advance,

Robert

(ocsi.project@gmail.com)

1 answer

0 votes
Marc - Devoteam
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July 18, 2024

Hi @cocco bill 

Welcome to the community, only Atlassian can re-enable your subscription.

Contact Atlassian Support for this matter.

cocco bill July 18, 2024

Thank you Marc!

But how can I contact Atlassian Support?

It seems to me not easy and I lost myself

Marc - Devoteam
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
July 18, 2024

Hi @cocco bill 

Contact Atlassian via the billing option in the Atlassian Support.

here is the link: https://www.atlassian.com/company/contact/purchasing-licensing?redirectSource=sac-wac-redirect#/ 

cocco bill July 18, 2024

Ok Marc, thank you. I wrote to the support

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