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How to re-activate an account?

Ilana Bracale May 22, 2019

"Your access has been revoked" how to fix that problem?

 

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Olga Videc
Community Champion
May 22, 2019

Hello @Ilana Bracale 

You need to contact the administrator of this site, someone with admin rights to check user management and to set your account to the active state.

 

BR, Olga

Ilana Bracale May 22, 2019

How do I find out who's the admin? Or you mean open a ticket through https://support.atlassian.com/contact/ ?

Olga Videc
Community Champion
May 22, 2019

Do you use a cloud or server instance?

Try contacting Atlassian support, they should have more info about who administrates the site, maybe they can re-activate your user.

 

Ilana Bracale May 22, 2019

Cloud.

Ilana Bracale May 22, 2019

Thank You very much, will do!

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