How to print cards after the latest updates to Jira?

srisevita jayam
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January 4, 2024

Previously we were able to print issues in the card layout per the steps in the below link.

https://support.atlassian.com/jira-software-cloud/docs/print-issue-cards/

But now on right click, there is no option to print cards. Can anyone help me with this?

right click in Jira.png

We use a physical board during crucial times of the deployments and print cards was of a great help.

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Jack Brickey
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January 4, 2024

Hi @srisevita jayam , as the article you linked explains "In the enhanced board and backlog views, the ability to print issue cards is no longer available." I just checked two of my instances and the option is still there in both. However, I am unsure if I'm on the new enhance board of you or not. With that said, if I open an issue in the detailed view there is a print option under the more (...) drop down. As well, if I click on a card in my scrum/Kanban board then the card opens and again I have the print option. Where precisely are you accessing the card?

Jack Brickey
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January 4, 2024

I just verified that I am indeed on the new enhanced view. What I found is that you can no longer print from the… to the right of an issue in the backlog view. Which I assume is what you are referring to. So, in order to print the card you need to open the issue in the detailed view now. There may be a ticket open to improve this, so maybe it will return the future.

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Bill Sheboy
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March 5, 2024

Yes, and...here is the suggestion to restore that removed feature:

https://jira.atlassian.com/browse/JSWCLOUD-25944

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